Client's Testimonials

Newell's TRAVEL prides itself in providing the best service to all our clients, family and friends. Listed below are some statements from our many satisfied clients...

Newell's Travel Liskeard branch recently received an email from a family who just holidayed in Cyprus;

"Hi debi, Just wanted to tell you what a fantastic holiday we had in Cyprus... best ever! The Kefalos Beach Tourist Village is very beautifull, so clean all the time and the beach is right at the edge of the grounds... The pool was fantastic and there was also a small pool for the children. These were cleaned early every morning and also the grounds and gardens were cleaned at the same time, everything was immaculate for the start of each day.
Our apartment was lovely with a cooker, microwave, fridge and a lovely bathroom. The lovely cleaning staff came every morning to clean and twice a week to change bedding.
We had a boat trip which was arranged by our rep and went on the 'Wavedancer' for most of the day; it was a fantastic trip with a live band, dancing on deck and well worth the 42 euros for each adult. They also supplied lunch with a complimentary free drink when arriving on board, which was amazing.
We had B&B as you know, the choices were great so much to choose from! Prices for food & drink are not much different than at home really, I think I paid 4 Euros 80 for a coffee and lemonade. We did some shopping in a Supermarket we found in Paphos and the choices were very good and prices not much different than at home. We also found that prices for things to buy as gifts to take home were cheaper at the shop in the village than the shops elsewhere.
Buses to the harbour and other places are very frequent to catch and it's only a short 5 minute walk from the village to the main road. Plenty of places to eat everywhere you go, even a Pizza hut, Macdonalds and KFC close by and plenty of shops down by the harbour.
This holiday was the best I have had so far and Daisy really loved it and didnt want to leave. Thankyou so much for finding this holiday for us, it was fab and I definately would go again. Kind regards, Eve"...

Newell's Travel Tavistock branch recently received a letter from Commander N J Mills-Hicks;

"Last August your office in Tavistock organised a holiday for my wife and I in Portugal with Page & Moy called 'The Golden River'. We added an additional week to the holiday and through your Tavistock office hired a car. The holiday was one of the best we have had and the foundation of it was the helpfulness and professionalism of your Tavistock staff. All our queries were answered promptly and accurately. During the whole process what also impressed me was no matter which of your staff we dealt with, they were fully aware of the arrangements to date, accepted our alterations and offered a lot of meaningful ideas. We shall certainly recommend Newell's to our friends and anticipate using your services in the future"...

Newell's Travel recently received an email from a Mr & Mrs H;

"Our second cruise and by far the better. Cabin and food mostly good and service of cabin steward excellent, cleanliness also excellent. Best of all no long travel arrangements hope you use Plymouth as a port more frequently"...

Newell's Travel recently received an card from a Mrs J & Mrs W;

"We enjoyed the cruise very much and we were pleased with Newell's for all that was done for us"...

Newell's Travel Plymouth branch recently received an email from a Mr KM;

"A very enjoyable cruise with a good itinerary"...

Newell's Travel Saltash branch recently received an note from a Mr MJ & Mrs SW;

"We enjoyed the cruise very much and we were pleased with Newell's for all that was done for us"...

Newell's Travel Tavistock branch recently received a letter from a Mr H;

"Your willingness to accept responsibility for the delay makes a refreshing change from the usual evasion and denial, a tactic which is all too common with most firms, these days. The prompt and sympathetic manner with which you always deal with my queries only confirms my impression that I'm dealing with a person (and firm) of outstanding integrity. We shall deal with you again!"...

Mrs J Fox sent a postcard to Newell's Travel Kingsbridge branch;

"Thank you all for guiding us to the Crowne Plaza Hotel. It has been just perfect. We have a lovely room, lovely views and the staff are charming, courteous and gracious. The pool is gorgeous and private beach. We were thrilled to bits"...

Ronald & Ann Perry sent a postcard to Newell's Travel Truro branch;

"In the final stage of our travels, we thank you for the excellent arrangements at Singapore, Cairns, Port Douglas and Darwin. Everything went like clockwork all the transport and hotels were fine. Best wishes Ronald & Ann"...

Mr Basil George sent a letter to Newell's Travel Kingsbridge branch;

"Dear Gemma. Many thanks for the booking of the trip to New Zealand on behalf of Adam and Robert. They had a great trip and arrived on time both ways. Regards Basil George"...

Mrs S Jackson sent a card to Newell's Travel Truro branch;

"Just a card to say thanks for a lovely holiday. We booked through you to Tunisia and had a lovely time"...

Mrs A Max sent a letter into Newell's Travel;

"Dear Mr Hawke, If you should ever single out individual members of your staff for praise, then may I bring to your attention Catherine Aquilina of your Liskeard branch. When I booked a holiday for my husband and myself we had various requirements which she dealt with in a very efficient and pleasant manner. I am disabled and she went 'the extra mile' to ensure my requirements were met. In addition this holiday was a surprise for my husband and she even managed to keep all the details from him! Yours faithfully Anna Max (Mrs)"...

Shona Copley wrote to Newell's Travel Truro Branch;

"Dear Beverley, Just a quick thankyou. We managed to go on holiday but it all happened at the very very last minute. We had a wonderful time, Classic Holidays service was fantastic. The hotel was lovely and all the staff made it a very special holiday. The highlight was a quad bike trip to the Blue Hole where we had the best snorkeling experience of our lives. Once again thankyou for your assistance"...

Mabyn Nicholls sent a postcard from on-board the QM-2;

"Hi Everyone, now on our last lap of a wonderful holiday. Wonderful QM2 and Hilton. The weather kind to us. Everything went well so far(I must add) Thanks for your service, you were all so kind. See you soon I hope"...

Tristan dropped this note into Newell's Travel Tavistock Branch;

"Carol. Although you couldn't find anything suitable for us last week when we popped in to see you on the Tuesday, you were very pleasant to deal with and very accommodating & helpful. In this time of mediocrity it was a nice change to see someone take the effort you did and to no avail in the end. Most people won't take the time out as you did so thanks anyway - Have a good break yourself"...

Caroline Eyre wrote into Newell's Travel Kingsbridge;

"Hi Dawn. Just to say a big thank you for all your help in organising a great four days in Majorca - the hotel was great and in a very good position up on the hill behind the marina and port. All the travel arrangements went very smoothly and its a shame the break wasn't for longer! The weather was amazing as well! Many thanks again and we will be in touch when we need the next trip organised! With best wishes"...

Keith Solomon wrote into Newell's Travel;

"Dear Sir, we are in receipt of your cheque in respect of the unavoidable expenses incurred throught the change of the Fred Olsen Baltic Cruise itinerary on the 14th September. Please accept our thanks and appreciation of the Newell's Company and your staff for all their efforts in this matter to overcome the huge problem that was suddenly descended on us all. Your company and staff exhibited the highest degree of professionalism at every level, including the staff at your ST Austell branch for their advice and help, too."...

Mr & Mrs Wilson sent a postcard to Newell's Travel Kingsbridge branch;

"Dear Gemma and Everyone. Really enjoying ourselves, St Petersburg and Moscow are so interesting. On train 4 days and 4 nights. Woke up this morning in Siberia, deep in snow still. Done 4,000 klms since Thursday. Good group of people we are with. All having fun together ( all well travelled people) makes our holiday seem small!! Best wishes Rosemary & Michael "...

Mr & Mrs Chandler sent a postcard to the Newell's Travel Kingsbridge branch;

"Dear Jayne. You were right we love it. Have now got the hang of the huge ship! We are on the Captains table with his mother and sister and husband - Who struck lucky! They are all great company, some more islands to go, this is the life. Tim & Bridget Chandler"...