I knew that I wanted to have a career in travel when I went on my first overseas holiday to Majorca. Watching many travel reps organise plane-to-coach transfers, check us into our hotels, and manage the entertainment and excursions, made me realise that the travel world was for me.

Upon leaving school, I enrolled myself in an NVQ Travel and Tourism course at St Austell College. I met my course mates for a few days, and then I decided to jet off around the world with my mother for five weeks. We had visited many beautiful countries and cities such as Singapore, New Zealand, Hawaii, and Los Angeles. We also travelled to Australia since some of our family members lived there. The trip was an insightful experience that no tutor could ever teach, and I had learned so much by the time I was sixteen years old.

Later on in my life, I was very fortunate to go around the world again. This time it was with my husband for our honeymoon. We had visited Hong Kong, Cairns, the Great Barrier Reef, Sydney, California, Las Vegas and New York. Also, we had been to many European beach destinations together, including adventurous ski holidays and cruises.

After completing my studies, I then started my career in an independent travel agency in St Austell, and then eventually moved to Hayle, where I had joined the Newell’s Travel team.

There are so many things about my job that I love. However, the thing that I love the most about it is that no day is the same. All of our customers have different requirements and needs, and that is what makes me enjoy getting stuck into building complex itineraries just as much as building more simple ones. Nothing beats the feeling of hearing back from a customer, who is fresh from a holiday that I had arranged, telling you what a fantastic time they had, regardless of what part of the world they had travelled to.