You were right we love it. Have now got the hang of the huge ship! We are on the Captains table with his mother and sister and husband – who struck lucky! They are all great company, some more islands to go, this is the life."
Mr & Mrs Chandler
Dear Gemma and Everyone. Really enjoying ourselves, St Petersburg and Moscow are so interesting. On train 4 days and 4 nights. Woke up this morning in Siberia, deep in snow still. Done 4,000 klms since Thursday. Good group of people we are with. All having fun together ( all well travelled people) makes our holiday seem small!! Best wishes…"
Mr & Mrs Wilson
Dear Sir, we are in receipt of your cheque in respect of the unavoidable expenses incurred due to the change of the Fred Olsen Baltic Cruise itinerary on the 14th September. Please accept our thanks and appreciation of the Newell’s Company and your staff for all their efforts in this matter to overcome the huge problem that was suddenly descended on us all. Your company and staff exhibited the highest degree of professionalism at every level, including the staff for their advice and help, too."
Just to say a big thank you for all your help in organising a great four days in Majorca – the hotel was great and in a very good position up on the hill behind the marina and port. All the travel arrangements went very smoothly and its a shame the break wasn’t for longer! The weather was amazing as well! Many thanks again and we will be in touch when we need the next trip organised! With best wishes…"
Carol. Although you couldn’t find anything suitable for us last week when we popped in to see you on the Tuesday, you were very pleasant to deal with and very accommodating & helpful. In this time of mediocrity it was a nice change to see someone take the effort you did and to no avail in the end. Most people won’t take the time out as you did so thanks anyway – Have a good break yourself"
Hi Everyone, now on our last lap of a wonderful holiday. Wonderful QM2 and Hilton. The weather kind to us. Everything went well so far(I must add) Thanks for your service, you were all so kind. See you soon I hope"
Dear Beverley, Just a quick thankyou. We managed to go on holiday but it all happened at the very very last minute. We had a wonderful time, Classic Holidays service was fantastic. The hotel was lovely and all the staff made it a very special holiday. The highlight was a quad bike trip to the Blue Hole where we had the best snorkeling experience of our lives. Once again thankyou for your assistance"
Dear Mr Hawke, If you should ever single out individual members of your staff for praise, then may I bring to your attention Catherine Aquilina of your Liskeard branch. When I booked a holiday for my husband and myself we had various requirements which she dealt with in a very efficient and pleasant manner. I am disabled and she went ‘the extra mile’ to ensure my requirements were met. In addition this holiday was a surprise for my husband and she even managed to keep all the details from him!"
Mrs Anna Max
Just a card to say thanks for a lovely holiday. We booked through you to Tunisia and had a lovely time."
Mrs S Jackson
Dear Gemma. Many thanks for the booking of the trip to New Zealand on behalf of Adam and Robert. They had a great trip and arrived on time both ways."
Mr Basil George
In the final stage of our travels, we thank you for the excellent arrangements at Singapore, Cairns, Port Douglas and Darwin. Everything went like clockwork all the transport and hotels were fine. Best wishes…"
Ronald & Ann Perry
Thank you all for guiding us to the Crowne Plaza Hotel. It has been just perfect. We have a lovely room, lovely views and the staff are charming, courteous and gracious. The pool is gorgeous and private beach. We were thrilled to bits."
Mrs J Fox