Your willingness to accept responsibility for the delay makes a refreshing change from the usual evasion and denial, a tactic which is all too common with most firms, these days. The prompt and sympathetic manner with which you always deal with my queries only confirms my impression that I’m dealing with a person (and firm) of outstanding integrity. We shall deal with you again!"
Last August your office in Tavistock organised a holiday for my wife and I in Portugal with Page & Moy called ‘The Golden River’. We added an additional week to the holiday and through your Tavistock office hired a car. The holiday was one of the best we have had and the foundation of it was the helpfulness and professionalism of your Tavistock staff. All our queries were answered promptly and accurately. During the whole process what also impressed me was no matter which of your staff we dealt with, they were fully aware of the arrangements to date, accepted our alterations and offered a lot of meaningful ideas. We shall certainly recommend Newell’s to our friends and anticipate using your services in the future"
Commander N J Mills-Hicks
Hi debi, Just wanted to tell you what a fantastic holiday we had in Cyprus… best ever! The Kefalos Beach Tourist Village is very beautiful, so clean all the time and the beach is right at the edge of the grounds… The pool was fantastic and there was also a small pool for the children. These were cleaned early every morning and also the grounds and gardens were cleaned at the same time, everything was immaculate for the start of each day.
Our apartment was lovely with a cooker, microwave, fridge and a lovely bathroom. The lovely cleaning staff came every morning to clean and twice a week to change bedding.
We had a boat trip which was arranged by our rep and went on the ‘Wavedancer’ for most of the day; it was a fantastic trip with a live band, dancing on deck and well worth the 42 euros for each adult. They also supplied lunch with a complimentary free drink when arriving on board, which was amazing.
We had B&B as you know, the choices were great so much to choose from! Prices for food & drink are not much different than at home really, I think I paid 4 Euros 80 for a coffee and lemonade. We did some shopping in a Supermarket we found in Paphos and the choices were very good and prices not much different than at home. We also found that prices for things to buy as gifts to take home were cheaper at the shop in the village than the shops elsewhere.
Buses to the harbour and other places are very frequent to catch and it’s only a short 5 minute walk from the village to the main road. Plenty of places to eat everywhere you go, even a Pizza hut, Macdonalds and KFC close by and plenty of shops down by the harbour.
This holiday was the best I have had so far and Daisy really loved it and didn’t want to leave. Thank you so much for finding this holiday for us, it was fab and I definitely would go again."
Gemma did a remarkable job above and beyond the call of duty. Moving people around the globe, especially youngsters under 16 travelling without a guardian, without a single hitch, was a remarkable achievement that brought us all great joy. Gemma is not only knowledgeable, competent and efficient, but she also goes out of her way to make things happen in the most trying circumstances. I highly recommend her and will use her again and again as my travel permits."
Just a line to let you know how impressed we are with Debbie Rundle, the manager, of your shop In Newquay. We have booked a holiday to Mallorca at the end of this month and Debbie has made the whole process so easy. So nice to speak with people and get away from the internet! We will book future hols with your company and SO pleased to have found you. Debbie is a great asset to your business. With kind regards.