Mrs Anna Max
Dear Mr Hawke, If you should ever single out individual members of your staff for praise, then may I bring to your attention Catherine Aquilina of your Liskeard branch. When I booked a holiday for my husband and myself we had various requirements which she dealt with in a very efficient and pleasant manner. I am disabled and she went ‘the extra mile’ to ensure my requirements were met. In addition this holiday was a surprise for my husband and she even managed to keep all the details from him!