We would like to say a big THANK YOU to the girls at Newell’s TRAVEL Saltash. Firstly for helping my husband to sort out a surprise trip to Iceland with whale watching and seeing the Northern Lights for my birthday. Sadly it all went terribly wrong due to a storm (90m/h winds and blizzard conditions) just as we were trying to land at Keflavik airport, which resulted in a diversion to Glasgow to re-fuel the plane and an immediate return to Bristol airport where we were told there were no available flights for another week. On our return home a telephone call to Newell’s was all it took to sort things out and we were offered a chance to re-book for the following week or a full refund. Thank you for your care and attention, it is much appreciated.
Ms B – Saltash